Archive - Reliability Enablers (SREpath)

#57 How Technical Leads Support Software Reliability

You might be familiar with the term, “technical lead”. You might even be working with one or a few right now. But how well do you know their ability to…

Sep 10 •

and

31:34

#56 Resolving DORA Metrics Mistakes

I asked Nathen Harvey who is lead DORA advocate at Google about some of the mistakes people make. The major ones seem to come down to management…

Sep 4 •

and

26:47

August 2024

#55 3 Uses for Monitoring Data Other Than Alerts and Dashboards

I've noticed that many engineers use monitoring data mainly for only 2 uses: alerts and dashboards. There are a few more things engineers can do with…

Aug 27 •

and

Sebastian Vietz

11:01

#54 Becoming a Valuable Engineer Without Sacrificing Your Sanity

I heard Shlomo Bielak, a VP of Engineering, talk last year in downtown Toronto about the troubles that engineers face in trying to move linearly upward…

Aug 20 •

37:22

#53 What's Missing in Incident Response Processes?

Bonus clip from my chat with Dr Vladislav Ukis about the issues that beginner's to reliability work fall into during incident response

Aug 15 •

9:43

Can ITIL Benefit from Site Reliability Engineering?

I asked Dr Vladislav Ukis this question after noticing that ITIL people are checking reliability engineering out. Here's his answer...

Aug 13 •

29:23

#52 Navigating Complexity within Incidents

I talked with Sonja Blignaut about the pressing issue of increasing complexity within incidents. She's an expert in complexity thinking with an early…

Aug 6 •

and

36:52

July 2024

#51 Whitebox vs Blackbox Monitoring

Full writeup in email. Monitoring is not just a monolith. Google's SREs talk about 2 distinct forms of monitoring, one of which is essential to assuring…

Jul 30 •

and

Sebastian Vietz

9:56

#50 Making Better Sense of Observability Data

In this email, we explore ideas to push our thinking of observability data like the 5th signal, adding π to the observability mix, and more.

Jul 9 •

24:37

#49 Alert Fatigue is Still an Issue - Here's How We Fix it

Dan is a Staff Engineer for Platform at Tophat, a learning technology company. He was not shy to dive into the root causes behind our failures in…

Jul 2 •

30:13

June 2024

#48 Cutting Down "Toil" aka Manual Work in Software

Reliability-focused engineering is famous across other disciplines for one thing in particular: reducing toil. More specifically, we look into what it…

Jun 25 •

and

Sebastian Vietz

44:03

How to Resolve Bad Observability Data Quality

Observability, data, and quality. If these 3 words don’t mean much to you, stop reading. Really. It means this guide is not for you. You can enjoy some…

Jun 18 •

#nojs-banner { position: fixed; bottom: 0; left: 0; padding: 16px 16px 16px 32px; width: 100%; box-sizing: border-box; background: red; color: white; font-family: -apple-system, "Segoe UI", Roboto, Helvetica, Arial, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol"; font-size: 13px; line-height: 13px; } #nojs-banner a { color: inherit; text-decoration: underline; } This site requires JavaScript to run correctly. Please turn on JavaScript or unblock scripts