Reliability Enablers (SREpath)
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#56 Resolving DORA Metrics Mistakes
I asked Nathen Harvey who is lead DORA advocate at Google about some of the mistakes people make. The major ones seem to come down to management…
Sep 4
•
Ash Patel
and
Nathen Harvey
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#56 Resolving DORA Metrics Mistakes
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26:47
August 2024
#55 3 Uses for Monitoring Data Other Than Alerts and Dashboards
I've noticed that many engineers use monitoring data mainly for only 2 uses: alerts and dashboards. There are a few more things engineers can do with…
Aug 27
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Ash Patel
and
Sebastian Vietz
2
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#55 3 Uses for Monitoring Data Other Than Alerts and Dashboards
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11:01
#54 Becoming a Valuable Engineer Without Sacrificing Your Sanity
I heard Shlomo Bielak, a VP of Engineering, talk last year in downtown Toronto about the troubles that engineers face in trying to move linearly upward…
Aug 20
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Ash Patel
4
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#54 Becoming a Valuable Engineer Without Sacrificing Your Sanity
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37:22
#53 What's Missing in Incident Response Processes?
Bonus clip from my chat with Dr Vladislav Ukis about the issues that beginner's to reliability work fall into during incident response
Aug 15
•
Ash Patel
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#53 What's Missing in Incident Response Processes?
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9:43
Can ITIL Benefit from Site Reliability Engineering?
I asked Dr Vladislav Ukis this question after noticing that ITIL people are checking reliability engineering out. Here's his answer...
Aug 13
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Ash Patel
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Can ITIL Benefit from Site Reliability Engineering?
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29:23
#52 Navigating Complexity within Incidents
I talked with Sonja Blignaut about the pressing issue of increasing complexity within incidents. She's an expert in complexity thinking with an early…
Aug 6
•
Ash Patel
and
Sonja Blignaut
3
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#52 Navigating Complexity within Incidents
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36:52
July 2024
#51 Whitebox vs Blackbox Monitoring
Full writeup in email. Monitoring is not just a monolith. Google's SREs talk about 2 distinct forms of monitoring, one of which is essential to assuring…
Jul 30
•
Ash Patel
and
Sebastian Vietz
3
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#51 Whitebox vs Blackbox Monitoring
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9:56
#50 Making Better Sense of Observability Data
In this email, we explore ideas to push our thinking of observability data like the 5th signal, adding π to the observability mix, and more.
Jul 9
•
Ash Patel
4
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#50 Making Better Sense of Observability Data
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24:37
#49 Alert Fatigue is Still an Issue - Here's How We Fix it
Dan is a Staff Engineer for Platform at Tophat, a learning technology company. He was not shy to dive into the root causes behind our failures in…
Jul 2
•
Ash Patel
3
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#49 Alert Fatigue is Still an Issue - Here's How We Fix it
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30:13
June 2024
#48 Cutting Down "Toil" aka Manual Work in Software
Reliability-focused engineering is famous across other disciplines for one thing in particular: reducing toil. More specifically, we look into what it…
Jun 25
•
Ash Patel
and
Sebastian Vietz
5
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#48 Cutting Down "Toil" aka Manual Work in Software
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44:03
How to Resolve Bad Observability Data Quality
Observability, data, and quality. If these 3 words don’t mean much to you, stop reading. Really. It means this guide is not for you. You can enjoy some…
Jun 18
•
Ash Patel
3
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How to Resolve Bad Observability Data Quality
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#47 How to Grow Team Impact Through Learning Culture
This topic is not 100% focused on reliability BUT its ideas will 100% support efforts to improve your team's reliability work and value to the…
Jun 18
•
Ash Patel
and
Sorrel Harriet
2
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#47 How to Grow Team Impact Through Learning Culture
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28:37
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