Reliability Enablers (SREpath)

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August 2024

#55 3 Uses for Monitoring Data Other Than Alerts and Dashboards
I've noticed that many engineers use monitoring data mainly for only 2 uses: alerts and dashboards. There are a few more things engineers can do with…
 • 
Ash Patel
 and 
Sebastian Vietz
11:01
#54 Becoming a Valuable Engineer Without Sacrificing Your Sanity
I heard Shlomo Bielak, a VP of Engineering, talk last year in downtown Toronto about the troubles that engineers face in trying to move linearly upward…
 • 
Ash Patel
37:22
#53 What's Missing in Incident Response Processes?
Bonus clip from my chat with Dr Vladislav Ukis about the issues that beginner's to reliability work fall into during incident response
 • 
Ash Patel
9:43
Can ITIL Benefit from Site Reliability Engineering?
I asked Dr Vladislav Ukis this question after noticing that ITIL people are checking reliability engineering out. Here's his answer...
 • 
Ash Patel
29:23
#52 Navigating Complexity within Incidents
I talked with Sonja Blignaut about the pressing issue of increasing complexity within incidents. She's an expert in complexity thinking with an early…
 • 
Ash Patel
 and 
Sonja Blignaut
36:52

July 2024

#51 Whitebox vs Blackbox Monitoring
Full writeup in email. Monitoring is not just a monolith. Google's SREs talk about 2 distinct forms of monitoring, one of which is essential to assuring…
 • 
Ash Patel
 and 
Sebastian Vietz
9:56
#50 Making Better Sense of Observability Data
In this email, we explore ideas to push our thinking of observability data like the 5th signal, adding π to the observability mix, and more.
 • 
Ash Patel
2
24:37
#49 Alert Fatigue is Still an Issue - Here's How We Fix it
Dan is a Staff Engineer for Platform at Tophat, a learning technology company. He was not shy to dive into the root causes behind our failures in…
 • 
Ash Patel
30:13

June 2024

#48 Cutting Down "Toil" aka Manual Work in Software
Reliability-focused engineering is famous across other disciplines for one thing in particular: reducing toil. More specifically, we look into what it…
 • 
Ash Patel
 and 
Sebastian Vietz
44:03
How to Resolve Bad Observability Data Quality
Observability, data, and quality. If these 3 words don’t mean much to you, stop reading. Really. It means this guide is not for you. You can enjoy some…
 • 
Ash Patel
#47 How to Grow Team Impact Through Learning Culture
This topic is not 100% focused on reliability BUT its ideas will 100% support efforts to improve your team's reliability work and value to the…
 • 
Ash Patel
 and 
Sorrel Harriet
28:37
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